Invite Team Members
Collaborate with your team by inviting members to your workspace
Inviting Members
To invite new members to your workspace:
- Navigate to Team in your dashboard sidebar.
- Click the "Invite Member" button.
- Enter the email address of the person you want to invite.
- Select a role for the new member (see roles below).
- Click "Send Invite".
- The invited person will receive an email with instructions to join.
- Once they accept the invitation, they'll appear in your team list.
- They can now access the workspace based on their assigned role.
Team Roles & Permissions
| Permission | Owner | Member | Viewer |
|---|---|---|---|
| Manage agents | ✓ | ✓ | ✗ |
| View analytics | ✓ | ✓ | ✓ |
| Manage team | ✓ | ✗ | ✗ |
| Billing access | ✓ | ✗ | ✗ |
| Workspace settings | ✓ | ✗ | ✗ |
| View agents | ✓ | ✓ | ✓ |
Managing Team Members
Removing Members
To remove a team member:
- Go to the Team page.
- Find the member you want to remove.
- Click the options menu (three dots) next to their name.
- Select "Remove Member" and confirm.
Changing Roles
Currently not available. To change a member's role, remove them and re-invite with the new role.
Troubleshooting
Invitation not received
- Ask the invitee to check their spam/junk folder
- Verify you entered the correct email address
- Try resending the invitation
Member can't access workspace
- Verify they accepted the invitation
- Check their assigned role has the necessary permissions
- Ensure they're logged in with the correct account
Next Steps
With your team set up, you are ready to: