# Manage Your Account

Update your profile, security settings, and account preferences

## Overview

The Account settings page allows you to manage your personal information, security credentials, and account preferences. You can access these settings from the **Settings** page in your dashboard.

### Accessing Account Settings

1. Click on **Settings** in your dashboard.
2. Select the **Account** tab.

## Profile Information

Update your personal details to keep your account information current.

### Full Name

Your display name that appears across the platform. To update your name:

1. Click on the **Full Name** field.
2. Enter your new name.
3. Click **Save** to confirm the change.

## Security & Credentials

Manage your login credentials and account security settings to keep your account safe.

### Email Address

Your email address is used for logging in and receiving important notifications.

#### Changing Your Email

To change your email address:

1. Click the **"Change Email"** button.
2. Enter your new email address.
3. Check your **current email** inbox for a confirmation email and click the confirm button.
4. Check your **new email** inbox for a confirmation email and click the confirm button.
5. Once both confirmations are complete, your email will be updated.

**Note:** You must confirm the change from both your current and new email addresses for security purposes. This ensures that you have access to both email accounts.

### Password

Keep your account secure with a strong password. We recommend using a unique password that includes a mix of letters, numbers, and special characters.

#### Changing Your Password

To change your password:

1. Click the **"Change Password"** button.
2. Enter your current password.
3. Enter your new password.
4. Confirm your new password.
5. Click **Save** to update your password.

**Confirmation:** You will receive an email confirmation after your password has been successfully changed.

## Forgot Password

If you've forgotten your password and cannot log in, you can reset it from the login page.

### Resetting Your Password

1. Go to the **Login** page.
2. Click the **"Forgot Password?"** button.
3. Enter your email address.
4. Check your email inbox for a password reset email.
5. Click the button in the email to go to the **Change Password** page.
6. Enter your new password.
7. Confirm your new password.
8. Log in with your new password.

**Tip:** If you don't see the password reset email, check your spam or junk folder. The email is sent from urvo and may take a few minutes to arrive.

## Danger Zone

The Danger Zone contains irreversible actions that permanently affect your account.

### Delete Account

**Warning:** Once you delete your account, there is no going back. This action cannot be undone.

Deleting your account will permanently remove:

- All your personal data and profile information
- All agents and their configurations
- All knowledgebases and uploaded content
- All call history and recordings
- All workspace data and team associations
- All integrations and connected services

#### Deleting Your Account

To permanently delete your account:

1. Scroll to the **Danger Zone** section.
2. Click the **"Delete Account"** button.
3. Read the warning message carefully.
4. Confirm your decision by typing your email or following the confirmation prompt.
5. Click **Delete** to permanently remove your account.

**Before Deleting:** Consider exporting any important data or configurations you may need in the future. Once deleted, this information cannot be recovered.

## Security Best Practices

### Strong Passwords

1. Use at least 12 characters
2. Include uppercase and lowercase letters
3. Add numbers and special characters
4. Avoid common words or patterns

### Account Safety

1. Use a unique password for urvo
2. Don't share your login credentials
3. Log out from shared devices
4. Update your password regularly

## Next Steps

With your account configured, explore other settings:

1. [Manage your workspace](/how-to/workspace)
2. [Invite team members](/how-to/team)
3. [Manage your subscription](/how-to/billing)